Please read this Privacy Policy carefully. By completing a questionnaire and/or submitting personal information through this app via our “Sign Up” form or by telephone or in another manner to Real Training you consent to the collection, processing and use of Your personal information in accordance with our Privacy Policy.
Who we are
What Information Do We Collect About You?
How do We use Your Personal Information?
How is Your Personal Information Protected?
Storage of Your Personal Information
Disclosing Your Personal Information
Your Rights
Contact Us
Real Training (“We” or “Us” or “Our”) is a Personal Training and Online Coaching business. We are committed to protecting Your privacy. This Privacy Policy describes how We handle and protect Your personal information.
Submitting Your information through Our “Sign Up” form is entirely voluntary. When You contact Us through the Website, telephone number or calling into our place of business, in connection with becoming a member with Us, We need to collect certain personal information about you. The “Sign Up” form on the Website/App will collect Your for the purposes of setting up your login and contacting you through automated emails and weekly check-ins: Name Email address Date and Time of Your Consent. We will contact You, using the information You have provided in this form, via email, though automated emails, nutrition questionnaires and check-in emails only. We may then ask You questions from one Our “Pre-screening” questionnaires, as detailed in the next paragraph. If You complete one of Our “Pre-screening” questionnaires on the Website/app, Your information will be kept at the website realtrainingcork.ptminder.com. You will also be asked to provide any information relating to; Height, Weight Injury/Medical history Alcohol and recreational drug habits
To the extent You make personal information available to Us, You consent to Us processing such information in accordance with this Privacy Policy.
We will use the information You submit to Us via the Website/app for the purposes of; communicating with You (by telephone or email) to provide the service offered. to organise the processing of setting You up as a full member with Real Training to send You health-related information; to respond to Your queries or requests; to enhance Your membership experience and results in other ways as required or permitted by law or with Your consent.
We take protection of Your personal information very seriously and have applied organisational and technical security measures to safeguard and prevent unauthorised access to Your personal information. Access to the information stored on servers and Our local computer database is granted only to our staff through password protected portals. Additionally, the local computer where We store the data You submitted on Our online forms, is not connected to any network, to help prevent cyber-attacks. We will take all steps reasonably necessary to protect Your personal and sensitive information in accordance with GDPR and other applicable laws. Storage of Your Personal Information We will store Your personal and sensitive information for 5 years from the date of collection and will review your information every 2 years from the date of collection.
Disclosing Your Personal Information We will not share Your personal or and sensitive information to third parties for their direct marketing. However, We may disclose Your personal information to the following: as required by law and to protect Our legal rights to the extent authorised or permitted by law;You may exercise any of the rights described in this section by contacting us using one of the methods described in the “Contact Us” section below. We endeavour to respond to your request(s) as quickly as possible. However, it may take up to 30 calendar days from your initial communication, for our team to process your request completely
1. Right of Access You have a right to get access to the personal and sensitive information that we store about you.
2. Right to Rectification You have a right to rectification of inaccurate personal and sensitive information and to update incomplete information.
3. Right to have Information Erased You have a right to request that we delete your personal and sensitive information You may request that we delete your personal and sensitive information if you believe that: o We no longer need to process your information for the purposes for which it was provided o We have requested your permission to process your personal and sensitive information and you wish to withdraw your consent; or o We are not using your information in a lawful manner.
4. Right to Restriction of Processing You have a right to request us to restrict the processing of your personal and sensitive information You may request us to restrict processing your personal information if you believe that:
o Any of the information that we hold about you is inaccurate;
o We no longer need to process your information for the purposes for which it was provided, but you require the information to establish, exercise or defend legal claims; or o We are not using your information in a lawful manner.
5. Right to Data Portability
You have a right to data portability
o You have a right to receive the personal information you provided to us in a portable format
You may contact us anytime at the following e-mail address: [email protected]